Shipping Policy

At BestDriedPersimmon.com, we provide clear and accurate shipping information so you know what to expect when placing an order. Please review the details below regarding shipping rates, processing times, delivery estimates, and how we handle delivery issues.

Shipping Origin

All orders are fulfilled and shipped from our warehouse in China using international delivery services.

1) Shipping Rates

Shipping fees are calculated based on the total weight of your order. All fees are fixed and displayed during checkout before you complete your purchase.

All shipping costs will appear clearly at checkout before payment.

2) Order Processing Time

Most orders are processed within 1–3 business days. Processing time does not include weekends or public holidays. During peak seasons or promotional periods, processing may require additional time. Delivery estimates begin once your order has shipped.

3) Estimated Delivery Time

The average transit time for most destinations is approximately 7–12 business days. This is an estimate, not a guaranteed delivery date.

Transit times may be affected by factors such as:

• weather conditions
• customs inspections
• carrier delays
• seasonal high-volume periods

If you require delivery by a specific date, please contact us before placing your order to confirm feasibility.

4) Shipping Destinations

We ship worldwide. If your country does not appear as an option during checkout, we may not currently ship to that region.

5) Shipping Carriers

We work with reputable international carriers and select the most suitable service based on your destination and available logistics routes. Carrier selection may vary depending on real-time shipping conditions.

6) Shipping Address Accuracy

Please ensure your shipping address is complete and accurate before submitting your order. Packages returned due to an incorrect or incomplete address, refusal of delivery, or failure to pick up (where applicable) may require additional shipping fees for reshipment.

7) Food Handling & Temperature Notes

Our products are food items. To maintain quality, please bring your package indoors promptly after delivery and store it in the freezer as needed.

During transit, changes in temperature may cause the natural sugar coating to soften or dissolve. Slight color differences and texture variations may also occur. These characteristics are normal for dried persimmons and do not indicate spoilage.

8) Damaged, Missing, or Incorrect Orders

If your order arrives damaged, missing items, or incorrect, please contact us within 48 hours of delivery. To help us resolve the issue, include:

• Your order number
• Photos of the outer shipping box
• Photos of inner packaging
• Photos of the items received

This information helps us investigate the case and provide assistance promptly.

9) Contact Us

If you have any questions about shipping, please contact us at:

Email: support@bestdriedpersimmon.com